POLICY TEMPLATES

HSQF COMPLIANT

Each document is structured for practical implementation, ready for HSQF audit, sector specific, written in plain language, and easily adapted to suit your organisation's context and services.

DOWNLOADS

Simply purchase and download straight into your inbox

CUSTOMISE

Use the implimentation guide provided to tailor to your needs.

NEW POLICIES WEEKLY

New content added to meet your needs

SHOP CATEGORIES

CLIENT ACCESS AND PLANNING
CLIENT ACCESS AND PLANNING

CLIENT ACCESS AND PLANNING

COMMUNICATION AND INFORMATION
COMMUNICATION AND INFORMATION

COMMUNICATION AND INFORMATION

FACILITIES AND ASSETS
FACILITIES AND ASSETS

FACILITIES AND ASSETS

FREE RESOURCES
FREE RESOURCES

FREE RESOURCES

GOVERNANCE AND COMPLIANCE
GOVERNANCE AND COMPLIANCE

GOVERNANCE AND COMPLIANCE

INFORMATION AND TECHNOLOGY
INFORMATION AND TECHNOLOGY

INFORMATION AND TECHNOLOGY

OPERATIONS AND FINANCE
OPERATIONS AND FINANCE

OPERATIONS AND FINANCE

PEOPLE AND CULTURE
PEOPLE AND CULTURE

PEOPLE AND CULTURE

SAFEGUARDING WELLBEING AND RIGHTS
SAFEGUARDING WELLBEING AND RIGHTS

SAFEGUARDING WELLBEING AND RIGHTS

SERVICE DELIVERY AND FEEDBACK
SERVICE DELIVERY AND FEEDBACK

SERVICE DELIVERY AND FEEDBACK

WORKPLACE SAFETY
WORKPLACE SAFETY

WORKPLACE SAFETY

SHOP ALL
SHOP ALL

SHOP ALL

Questions = Answers

What is the Policy Shop?

The Policy Shop is an online store offering ready-to-use policy templates, editable toolkits, and governance frameworks developed specifically for Australian community sector organisations. The content reflects the real regulatory environment and operational realities your organisation faces.

Are the templates ready to use straight away?

Each template is fully editable and arrives with clear instructions to guide you through customisation for your organisation. Most require only minor adjustments to reflect your organisation's name, structure, and context. Where a template requires more considered input, such as a risk framework or a child safe policy, we include guidance notes to help you work through the key decisions.

Are the documents legally and regulatorily current?

All products are developed with reference to current Australian legislation, regulatory standards, and sector frameworks. Products are reviewed and updated when relevant regulatory changes occur. Please note that these templates are provided as a practical starting point and do not constitute legal advice. We recommend seeking independent legal advice for matters specific to your organisation's circumstances.

What format do the documents come in and how do I access them after purchase?

Documents are provided in Microsoft Word format so they can be edited, branded, and saved to suit your organisation's needs. After completing your purchase you will receive an email with a secure download link. There is no subscription required and no expiry on your access to purchased products.