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Policy cover of 'Code of Conduct: Policy Template & Implementation Guide' on an orange background

CODE OF CONDUCT

$149.00

A Code of Conduct is often the first policy new workers encounter and one of the most scrutinised documents during an HSQF audit. A well-drafted Code does more than tick a compliance box. It sets the foundation for how everyone in your organisation behaves, makes decision-making in difficult situations clearer and protects clients, workers and the organisation. This bundle gives you a professionally structured Code that reflects your values and is practical enough to actually shape your workplace culture.

What Is Included

  • Code of Conduct Policy Template covering organisational values, five conduct standards (Respect and Dignity, Professional Behaviour, Safety and Wellbeing, Honesty and Integrity and Working with Clients), a prohibited conduct table, reporting obligations, consequences and responsibilities for the Board, CEO, managers and all workers
  • Code of Conduct Implementation Guide step-by-step guidance for defining your values, managing acknowledgements, selecting conditional sections, rolling out the Code and embedding it in everyday practice
  • 12 months of updates included from the date of purchase

Key Features

  • Aligned with HSQF Standard 1 Indicator 1.1 and Standard 4 Indicators 4.2 and 4.3 with a compliance mapping table included in the policy
  • Values table with placeholder for your organisation’s actual values prompting genuine reflection rather than generic statements
  • Five conduct standards covering all key areas of expected behaviour in community services settings
  • Prohibited conduct table covering eight categories including abuse and neglect, discrimination, harassment, dishonesty, safety breaches, confidentiality breaches, boundary violations and insubordination
  • Conditional section for NDIS providers aligning the Code to all seven NDIS Code of Conduct requirements
  • Conditional section for whistleblower arrangements
  • Volunteer scope provision with a delete option for organisations without volunteers
  • Implementation Guide includes a six-phase rollout timeline, organisation size adaptations and five common questions 

*This is a template for guidance only and requires customisation to your specific organisational context, structure and compliance obligations. The template does not constitute legal or professional advice.

Sector Informed

Created specifically for community sector organisations. Our templates reflect real governance challenges and current legislative requirements.

Quality and Currency

We monitor regulatory changes, so you don't have to. All template updates are provided automatically for 12 months from purchase.

Practical Support

Each policy includes an implementation guide with clear steps to tailor and embed the template within your organisation.

CUSTOMISE YOUR WAY

150+ POLICYS TO CHOOSE

QUESTIONS = ANSWERS

Can I really implement this without expert help?

If you have capable people internally who understand your organisation and can follow clear instructions, yes. These aren't theoretical templates that assume you'll figure out the implementation. Every document comes with step-by-step guidance written for people doing this work in community organisations, not corporate compliance teams. If you hit a point where you need more support, you can always contact me.

How is this different from free templates I can find online?

Free templates are generic and often outdated. Ours are built specifically for community sector organisations operating under Australian law, aligned to current HSQF standards, and written in plain language that reflects how community services actually work. You're not adapting corporate policies or translating legal jargon. You're customising documents that already speak your language and reflect your sector's reality.

What if legislation changes during my twelve months?

You're covered. We monitor legislative changes and update documents continuously. When something changes that affects a policy you've downloaded, you get notified with the updated version and clear notes on what changed and why it matters.

What if I need help with something specific?

Reach out and we can chat or over email figure it out together!

What if I need help with something specific?

Reach out and we can chat or over email figure it out together!

What if I need help with something specific?

Reach out and we can chat or over email figure it out together!

"We built our entire child safety framework using the platform over six weeks. Cost us $1,970 instead of the $15,000 quote we got from a consultant. Our team learned while doing it, which means we can maintain it ourselves."

— Manager, Community Health Service