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Understanding Duty of Care

Understanding Duty of Care

$15.00
cost per year

Equip yourself or your team with the knowledge required to understand your duty of care obligations and apply them confidently in your day-to-day work.

This self-paced course is designed specifically for staff, volunteers and board members of community organisations, registered charities and incorporated associations. Whether you are new to the sector or seeking a refresher, this course provides practical guidance on what duty of care means in the context of community services and what is expected of you in your role.

What you will learn:

  • The legal and ethical foundations of duty of care and how they apply in the community sector
  • How duty of care obligations differ across roles, including for frontline workers, supervisors and board members
  • How to identify situations where a duty of care is owed and what a reasonable standard of care looks like in practice
  • The relationship between duty of care, risk management and organisational policy
  • The consequences of a breach of duty of care and how to minimise your organisation's exposure to liability

SEE ALL TRAINING MODULES

Who should complete this training?

All our training is ideal for all employees in community services organisations.

Delivery format:

All courses are delivered online and can be completed at your own pace. Short videos, quiz's, reading and flip cards are what you can expect. Upon completion of each course, participants receive a certificate of completion.

How Team Access Works

When you purchase a team package, the purchaser receives immediate access. To set up accounts for additional team members, simply reply to your order confirmation email with each person's name and email address (in an excel document is preferred). We will create their accounts within 1-2 business days.  If we do not hear from you in 2 working days we will contact you. 

Disclaimer

This training is for professional development purposes only and does not constitute a formal qualification or professional advice. While content reflects current industry standards, participants should seek independent advice for their specific circumstances.

QUESTIONS = ANSWERS

Who is this training designed for?

Our training is designed for anyone working within or governing a community sector organisation in Australia. This includes board members, executive leaders, paid staff, coordinators, and volunteers. Whether you lead a small volunteer-run association or manage a larger not-for-profit, the content is practical, relevant, and immediately applicable to your role.

What topics does the training cover?

Each module focuses on a specific governance, risk, or compliance topic relevant to community sector organisations. Current topics include child safe organisations compliance, privacy and data obligations, conflicts of interest and understanding duty of care. New modules are added regularly to reflect changes in legislation and sector practice.

How is the training delivered and how long does it take?

Training is delivered entirely online through a self-paced learning platform, so you can complete modules at a time and pace that suits your schedule. Most modules take between 15-20 minutes to complete. There are no set start dates or live sessions required, giving you the flexibility to learn when it works for you.

Do I receive anything upon completing a module?

Yes. Upon successful completion of each module, you will receive a certificate of completion that you can retain for your professional development records or share with your board or management team. This can also support your organisation's evidence requirements under relevant quality or compliance frameworks.

Do I need prior knowledge or qualifications to participate?

No prior qualifications are required. The training is designed to build your knowledge from the ground up, regardless of your background.

VIDEO MODULES

SELF PACED TRAINING

"By the end of the training I had a clearer picture of what my responsibilities are as a board member and, more importantly, what we needed to focus on. Practical, and straightforward."

— Volunteer, Board Member